FORTATO supplies a 30-day return policy
For any reasons, if a FORTATO customer is unsatisfied with their order, they can contact us to return. These policy are set up to help us maintain our excellent service and prices while ensuring all our customers are satisfied.
Subject to the terms below.
1. FORTATO must be notified no later than 30 days after a customer places their order.
2. The products have to be in ''New'' condition, have original packaging, returned with all accessories and in a resalable condition. FORTATO reserves the right to assess fees for any damaged or missing parts, that can be deducted from the refundable amount.
3. Shipping and handling costs are not refundable. If an item was purchased with ''free shipping'', the cost will be charged at our cost price and deducted from the purchase price
4. Customers will return items at their own cost and time and must prepay all shipping charges or associated costs
5. The customer should assume all risk of loss or damage to the product while in transit to FORTATO
6. If the product is returned to FORTATO without a return authorization number, and/or beyond a thirty (30) day period, and/or without proper packaging, FORTATO retains the right to refuse delivery of such return or may return the unit to the customer at the customer's expense and with no refund issued.